Sycomp Automated Bill-of-Material Generation with 99% Accuracy with Docspire
Faster BOM generation
Reduction in errors
Documents processed annually
Background
Sycomp is a global IT services and logistics provider with more than 30 years of experience, specializing in large-scale technology deployments, integration, logistics, and managed services for enterprise clients across cloud, data center, endpoint management, and security domains.
With operations in more than 150 countries, Sycomp differentiates itself through a strong global footprint that includes regional warehousing, integration centers, and logistics hubs. Its multi-country presence and comprehensive service stack allow the company to execute complex, end-to-end IT projects with consistency and speed.
But that scale comes with an operational cost: every new opportunity generates a mountain of documents that need to be reconciled, validated, and consolidated. Sycomp needed a smarter way to handle it.
Use Case (Challenges & Impact)
Every opportunity at Sycomp begins with a flood of documents. Vendor quotes, customer quotes, and purchase orders arrive from different systems in formats ranging from PDFs and scanned files to Excel and Word documents.
Before automation, generating a Bill of Material (BOM) for each opportunity was entirely manual: teams downloaded documents from Salesforce, identified document types, extracted critical fields like part numbers and SKUs, and consolidated everything by hand. With roughly 100,000 documents processed annually, the process took 2–3 hours per opportunity, created persistent bottlenecks, and left significant room for error.
The consequences were felt across the business. Inconsistent outputs required costly rework, and slow BOM generation prevented the sales team from responding to opportunities quickly. Part numbers appeared under different labels like SKU, MFG number, and model number, making manual extraction even more error-prone.
Without a structured process, teams struggled to link purchases back to specific Sycomp entities and distributors across 150+ countries. Sycomp needed a smarter, scalable solution that could handle document complexity without adding headcount.
Enter Docspire
Sycomp implemented Docspire to fully automate its end-to-end BOM generation workflow, connecting document ingestion to Salesforce upload without any manual intervention.
- Automated ingestion: Docspire detects new uploads in Salesforce and instantly triggers the workflow for that opportunity ID.
- AI-powered classification: The system converts documents via Adaptive OCR and classifies them as vendor quotes, purchase orders, or customer quotes.
- Templateless extraction: Docspire extracts key fields like part numbers, SKUs, and manufacturer numbers intelligently across all formats without pre-defined templates.
- Data enrichment: The system enriches extracted data via Distributor and Sycomp Entity lookup tables, adding supplier context and global traceability to every line item.
- One-click BOM delivery: Docspire generates a validated, consolidated BOM and uploads it automatically back into Salesforce, ready in minutes.
Results and Business Impact
The impact was immediate, measurable, and felt across the entire sales operation.
- 95% faster processing: BOM generation dropped from 2–3 hours to under 5 minutes per opportunity.
- 90% reduction in errors: Automated extraction and fuzzy matching eliminated manual entry mistakes.
- 100,000 documents processed annually with full automation and zero manual consolidation.
- Global traceability: Every line item now links back to the correct Sycomp entity and distributor across all regions.
- Fully scalable: The system onboards new vendor and customer formats instantly, with no templates and no delays.
Sycomp’s sales team now quotes faster, responds to opportunities sooner, and grows volume without growing headcount.
Profile
Sycomp is a global IT services and logistics provider operating across 150+ countries, specializing in large-scale technology deployments, managed services, and enterprise supply chain solutions. With over 30 years of experience, Sycomp delivers complex, end-to-end IT projects with consistency and speed at global scale.
Industry
IT Services & Logistics
Use Case
Sycomp’s team manually downloaded, classified, and reconciled vendor quotes, customer quotes, and purchase orders to generate a Bill of Material for each opportunity. With 100,000 documents processed annually, the process took 2–3 hours per opportunity, created bottlenecks, and limited the sales team’s ability to respond quickly.
Results
Docspire reduced BOM generation time by 95%, from hours to under 5 minutes, with a 90% reduction in errors. The entire workflow, from document ingestion to Salesforce upload, now runs automatically, at scale, with no manual intervention.
Automate Bill-of-Material Generation with Docspire
Process thousands of documents in minutes, not hours. No templates, no manual effort.